PENDIT / Support
Support | FAQ
Find answers to your questions about writing with Pendit.
Frequently asked questions
Can I move writing to another device on the free plan?
Yes. Export writing as TXT, transfer the file yourself, and open it on the other device. Automatic cross-device sync is not included in the free plan.
My writing disappeared on the free plan. Can you recover it?
Pendit does not store users’ manuscripts on its servers. Deleting the app, clearing app data, or deleting your account may remove creations stored on your device. If you have neither a copy synced to your personal drive with Premium nor an exported file, our support team cannot recover lost writing.
What should I do before changing devices?
Export the writing you need and confirm that the files open on another device before resetting the old device or deleting the app. If you use Premium sync, also check that the latest draft has finished syncing.
Does signing in automatically back up free-plan writing?
Signing in alone does not back up manuscripts or transfer them to another device. On the free plan, export files yourself. Automatic sync requires Premium and a cloud connection.
Will reinstalling the app bring back my writing?
Reinstalling alone does not restore manuscripts stored only on the device. Check files exported before deletion or retained cloud copies. Without a copy, restoration may not be possible.
Is deleting my account the same as cancelling a subscription?
No. Account deletion may delete device writing and account data, but does not automatically cancel store subscriptions. Manage renewal separately in the store where you paid, and export writing before deleting your account.
Does TXT export preserve every manuscript setting?
TXT preserves text. It is not a full backup of fonts, themes, character links, snapshots, or other app settings and history. Check the transferred file before removing the original data.
Where should I keep exported files?
Check the file app, folder, or sharing destination you selected when exporting. Keep a copy outside the device and confirm it opens so you are prepared for device loss or a reset.
Where can I see work synced to Google Drive or iCloud?
To reduce accidental changes or deletion and keep your work intact, sync data is stored in an app-specific data area of your personal Google Drive or iCloud. It is not directly visible in ordinary folders or file lists. View your work in Pendit by connecting the same cloud and library. To keep a file you can open directly, use the app’s export feature.
Can I write without signing up?
You can start basic writing without an account. Writing is stored on your device by default. Cloud sync requires Premium, a connection to your personal cloud account, and internet access.
How do I continue writing on another device?
With Premium, connect your personal drive to sync your library. On another supported device, connect the same cloud account and library. If sync stops, check your internet and cloud connection. If the problem continues, contact support before deleting the app or clearing its data.
Can I restore an earlier draft?
Save a snapshot before revising. You can compare saved snapshots with your draft and restore an earlier version.
What does Premium include, and how do I manage my subscription?
Cloud sync, web publishing, and Markdown/PDF export require Premium. AI usage limits vary by plan. Manage or cancel your subscription in the App Store or Google Play where you purchased it. Deleting the app does not cancel a subscription.
How do I use AI?
With your manuscript open, ask AI to explore an idea or refine a sentence. Review the response and insert the words you choose. Your current manuscript and question may be sent to an AI service. Check suggestions before using them.
Does Pendit support vertical Japanese text and file export?
Japanese has a vertical reading preview. You can export writing as TXT. Markdown/PDF export and web publishing are available with Premium.
What can I write in Pendit?
Write notes, journals, essays, novels, and other drafts.
Can I write offline?
You can edit manuscripts stored on your device offline. AI, cloud sync, and web publishing need internet access.
What should I do before deleting the app?
Export writing you want to keep and check sync if you use the cloud. Deleting the app or clearing its data can remove writing stored only on the device.
When should I save a snapshot?
Save one before a major revision or rewrite so you can compare your changes or restore the earlier draft.
How do character profiles work?
Create profiles with names, aliases, and images, then link them to dialogue to identify speakers in the reading view.
Can I edit and preview side by side?
Supported screen sizes can show the editor and reading preview together. Layout depends on your device and window size.
Can I change fonts and themes?
Choose a comfortable style in the app’s font and theme settings. Some fonts may require a download or Premium.
Can I use voice input?
Voice input uses your device’s speech recognition service. Check microphone and speech recognition permissions, language support, and service availability.
Why is voice input not working?
Check microphone and speech recognition permissions in device settings. Also check your language, network, and speech recognition service.
Where can I check my AI allowance?
Open AI usage in My. Limits vary by plan; check the displayed reset time.
Can I use AI responses as they are?
AI can be inaccurate or miss the context. Check facts and wording yourself and insert only the parts you choose.
How is web publishing different from export?
Publishing gives readers a link to your writing. Export saves a file copy. Web publishing and Markdown/PDF export require Premium.
Does cancelling a subscription delete the app?
Cancellation and app deletion are separate. Manage renewals in the store where you paid and check that store for your access period and status.
What should I include in a bug report?
Include your device model, OS, app version, steps, and error message. Hide personal information and private writing in screenshots.
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Still need help?
Include your device, app version, and what happened. Please do not send passwords or private manuscripts.